AI and advanced digital customer technology solutions are fuelling the demand for new technical and business skills to support today’s Digital Workforce and new operating models. Our clients who are implementing these technologies have told us they need help to source the best talent with specialist skills in a competitive market.
There was an obvious next step for our business to take and that was into supporting clients to fulfil the need for specialist resources. Having known Paul for many years and admired how he has grown his own talent business, CMR Group, into an international force, a partnership that brought together our expertise was the logical approach.
Humanotics People Solutions will help to identify skills shortages and execute tailored talent recruitment strategies for permanent or interim resources. We will only operate in the Digital Workforce and Artificial Intelligence areas within Customer Management. You can read more on our website about the roles we are helping clients to recruit.
These are fast moving, exciting but challenging times in Customer Management. We know that many clients want our assistance, but once they have more confidence, they want to find and recruit the talent themselves. We are now able to offer them a flexible approach within our end-to-end services framework.
It’s great to have Paul on the team for the next stage of our journey!