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Humanotics People Solutions launched with Paul Carter at the helm

Humanotics People Solutions launched with Paul Carter at the helm

by David Naylor | Jun 10, 2020 | press release

Press Release I’m delighted to announce the next stage in our growth with the arrival of Paul Carter to the team and the launch of Humanotics People Solutions. Paul will join me as People Solutions Director and lead a specialist recruitment team. AI and advanced...
A unique Masterclass is launched – An Executive Guide to AI in the Contact Centre

A unique Masterclass is launched – An Executive Guide to AI in the Contact Centre

by Joanne Sparkes | Jul 24, 2018 | press release

Press Release Leading companies are aiming for Artificial Intelligence to reduce the volume of human interactions by 50% within two years So how can AI practically transform customer service today? AI consultants Humanotics and customer engagement strategists...

70% chatbot failure rate for Facebook shows difficult road ahead for AIs in 2018

by Joanne Sparkes | Dec 19, 2017 | press release

Press Release 70% chatbot failure rate for Facebook shows difficult road ahead for AIs in 2018 AI consultants Humanotics and service communications experts soh partner to create user-focused service solutions that deliver tangible ROI. LONDON, UK (20/12/2017): AI...

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