Case Study: BGL

Case Study: BGL

Articles Increase flexibility and cost effectiveness of voice self-service Helping BGL to create a dynamic self service offering on the phone channel that will reduce cost and improve customer experiences Budget Insurance is a leading digital distributor of insurance...
Case Study: Mazaru

Case Study: Mazaru

Articles Powering Customer Communication with AI A partnership with Humanotics helps Mazaru to spend more time improving customer communications and less time analysing them. Humanotics was asked to investigate how artificial intelligence could help provide...