by Joanne Sparkes | Oct 30, 2019 | case study
Articles Increase flexibility and cost effectiveness of voice self-service Helping BGL to create a dynamic self service offering on the phone channel that will reduce cost and improve customer experiences Budget Insurance is a leading digital distributor of insurance...
by Joanne Sparkes | Sep 11, 2019 | case study
Articles Powering Customer Communication with AI A partnership with Humanotics helps Mazaru to spend more time improving customer communications and less time analysing them. Humanotics was asked to investigate how artificial intelligence could help provide...
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