Demystifying Al
Engaging people
Delivering innovation

Our mission is to demystify Artificial Intelligence to deliver the benefits into your Customer Operations faster than you could do yourself. We do this through our unique expertise in digital transformation, Al-powered customer technology and people-led design. We are technology agnostic and use our Agile Lab-to-Live methodology to reduce your risk and cost.

Creating smarter customer interactions, experiences and outcomes

You are looking to reduce costs or drive sales without impacting customer experience. You can see the potential of the latest technology to support these goals. Building more consistent and engaging digital customer experiences across channels means you free up your valuable human resources to focus on the interactions that matter most to you and your customers. Together we can build better customer interactions that deliver for you.
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Building smarter insights and driving action

You know making better predictions of sales opportunities and service needs will enable you to meet your financial targets. Al is helping to deliver these for many organisations. You already have more data than ever but not the insight you need to underpin your business strategy and pinpoint tactical changes quickly. You may also have analytics tools but perhaps need a more systematic & structured approach to the analysis, democratising the use of data and engaging the organisation with insight-driven change. We help you to put data to work, powered by Al, analytics and robust processes.
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Running smarter operations

You continually need to do more with less in your operations. That includes managing quality and compliance; campaign or resource planning; recruitment; and performance. Al­ powered solutions can assist across all these areas but you need to prove the cost benefit. You also need to work out whether to ‘buy or build’ the capabilities you need for this new operating model. We work through these, and many other, challenges with you so you get the right, sustainable approach for your organisation.
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10 things they don’t tell you about Artificial Intelligence

Subscribe now and get the whitepaper

Do you want to know the inside track on the state of AI in the customer management industry today?

In our white paper we share a few home truths that will help you navigate the hype and hopefully make some decisions that will put you on the right track.


“Humanotics has been brilliant and provided much more than technical expertise around Artificial Intelligence. The team has years of experience in transforming customer operations. They understood how to turn a vision into reality and did that very quickly. ”

Fran Fish, Boss

“We talked to many people but only Humanotics understood our business problem, the capabilities of the latest technologies and how to go about delivering a solution. ”

Jayne Lansdell, Associate Director of Technology and Process

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